Terms and Conditions

Terms and Conditions of Service for Brightpath Energy Pty Ltd

Last Updated: November 2024

These terms and conditions (“Terms”) govern the use of services provided by Brightpath Energy Pty Ltd, ABN 17 682 264 937 (“Brightpath,” “we,” “us,” or “our”). By accessing, browsing, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you are not authorised to use our services.

• “Services” refer to energy brokering, energy management, and related services provided by Brightpath Energy Pty Ltd.
• “Client” or “you” refers to the person, business, or entity that engages with our services.

Engaging with Brightpath constitutes a binding agreement between the client and Brightpath to the terms stipulated herein and any other agreed terms in writing.

1. Brightpath facilitates energy contracts between clients and energy suppliers. We do not generate, resell, or distribute energy.
2. Our services include, but are not limited to:
   • Negotiating energy rates.
   • Reviewing energy contracts.
   • Providing energy management advisory.

1. Brightpath will not be held liable for any indirect, consequential, or special damages arising out of or in connection with the services or these Terms.
2. Our total liability in respect of any direct loss or damage will not exceed the amount paid by the client to Brightpath in the 12 months preceding the event giving rise to the claim.

1. The client agrees to pay fees as agreed upon in writing between Brightpath and the client.
2. Payment terms will be as stipulated in the invoice or as otherwise agreed upon.

5.1 Formal Tender Process

In the event that Brightpath conducts a formal tender on behalf of the client, the client shall commit to providing a timely response to the tender results and recommendations presented by Brightpath. Should the client fail to sign off on an agreement stemming from such a tender, irrespective of the reason for non-signature:

• The client shall be invoiced a standard fee of $750 ex. GST for each NMI (National Metering Identifier) or MIRN (Metering Installation Registration Number) associated with the tender.
• The aforementioned fee shall be due and payable within 30 days from the date of the invoice, unless otherwise agreed upon in writing.

Brightpath operates independently and does not represent any specific energy provider. Our recommendations are based on our professional judgement and market analysis.

Both parties agree not to disclose or use for any purpose other than the provision of the services, any confidential information acquired unless required by Australian law.

Either party may terminate the agreement with written notice, subject to any agreed termination fees or clauses.

All content on our website, including but not limited to text, graphics, logos, and software, is the property of Brightpath Energy Pty Ltd and is protected by Australian and international copyright laws.

Any disputes arising out of these Terms shall first be addressed through mediation in Australia. If mediation is unsuccessful, the parties agree to submit to the jurisdiction of the courts of Australia.

Brightpath reserves the right to update or change these Terms at any time. Clients are encouraged to periodically review these Terms to stay informed.

These Terms are governed by the laws of Victoria, Australia.

For any queries regarding these Terms, please contact us at:

Brightpath Energy Pty Ltd
ABN: 17 682 264 937
Email: info@brightpathenergy.com.au

Brightpath provides energy brokering and management services, and while we aim to provide clients with the best available options, we do not offer financial advice. Clients are encouraged to consult with a financial advisor or relevant professional before making decisions based on the contracts or services facilitated by Brightpath. We will not be held liable for any financial outcomes or issues arising from energy contract agreements that the client enters into through Brightpath.

Clients are required to inform Brightpath if they are simultaneously engaged with multiple brokers or retailers. Failure to provide this information may result in conflicts of interest, overlapping contract negotiations, or other complications. The client will be held liable for any complications or financial losses arising from signing contracts through multiple brokers or retailers while engaged with Brightpath without prior disclosure.

By using the services of Brightpath Energy Pty Ltd, you acknowledge and accept these Terms and Conditions.

© Brightpath Energy Pty Ltd, 2024. All rights reserved.