Privacy Policy

Last Updated: November 2024

Brightpath Energy Pty Ltd ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your personal information, in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We may collect the following types of personal information from you:

• Name, email address, phone number, and other contact details.
• Billing and payment information.
• Information related to your use of our website, including IP addresses, cookies, and browsing behavior.
• Any other information you voluntarily provide to us (e.g., through contact forms or surveys).

We collect this information directly from you or through automated means when you interact with our website.

We use your personal information for the following purposes:

• To provide and improve our products and services.
• To process payments and manage billing.
• To respond to your inquiries and provide customer support.
• To send marketing communications (where you have consented).
• To comply with legal obligations.

We will not use your personal information for purposes other than those outlined above unless you have provided consent or it is permitted by law.

We may disclose your personal information to:

• Third-party service providers who assist us in providing our services (e.g., payment processors, IT providers).
• Regulatory or legal authorities as required by law.
• Other parties with your explicit consent.

We ensure that any third parties we engage comply with applicable privacy laws.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These steps include:

• Secure data storage systems.
• Regular security audits.
• Access controls to personal information.

If we no longer need your personal information, we will take reasonable steps to destroy or de-identify it in accordance with the law.

You have the right to:

• Access the personal information we hold about you.
• Request corrections to your personal information if it is inaccurate, incomplete, or out of date.
• Complain about a breach of the APPs or this Privacy Policy.

To exercise your rights, please contact us using the details below.

Our website uses cookies and similar technologies to improve user experience and analyze website traffic. By using our website, you consent to the use of cookies. You can manage your cookie preferences through your browser settings.

If your personal information is transferred outside Australia, we will take steps to ensure that it remains protected in accordance with this Privacy Policy and applicable privacy laws.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the "Last Updated" date.

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Brightpath Energy Pty Ltd
ABN: 17 682 264 937
Email: info@brightpathenergy.com.au